DictationOne HELPME 1-on-1 Remote Installation Support for Dictation and Transcription Hardware and Software - up to 20 Minutes / Miscellaneous / Service

Overview:

Have you ever flown First Class?
First Class Installation and Product Overview.

New PC or operating system? No problem. We will have you installed in less than 20 minutes.

You purchased your new voice processing or speech recognition solution. Now what? We will get you up and running in no time.

Our team will install all of the essential software, hardware and provide an introductory overview of your new speech or voice processing solution.
Services include

Remote installation of the latest version of your dictation or speech recognition software
A tour of your new solution and you are ready to get started

Install Me services were created to address the increasing demand for one-on-one, remote deployment and product overview of the professional devices and software. We support a diverse product portfolio of microphones, analog and digital recorders, transcription equipment, Enterprise software and speech recognition that can give you the automation from beginning to end.
Our goal is simple, capture your voice and securely send it to a pre-determined destination. Nuance speech recognition software not only provides you with the ability to produce digital documentation, but it also integrates with all of our devices. And integrating speech recognition into your workflow can be that final link you need to obtain full automation. Install me services makes this a seamless and enjoyable experience.
Your investment will provide an immediate return. The proper deployment of your approved hardware and software produces the absolute best out-of-box experience imaginable, and that experience will be something you will want to share with everyone you know. This, of course, assumes you let our experienced team of elite providers assist you with your installation and overview. This service gives you the one-on-one attention you deserve, and don’t think our experiences are limited to professional voice solutions and speech recognition. Our certified technicians also perform network administration services and are qualified to work in nearly every IT environment.

Features:

Live Chat Assistance - Live Chat is a quick and easy way to directly connect to one of our Technical Product Specialists. This real-time communication format is perfect for users needing immediate assistance or those looking for an answer but don’t want to play phone tag or go back-and-forth on email.
Remote Desktop Support - Remote Desktop Support allows our Technical Product Specialists to log directly into your computer for support, training or customization needs. With an internet connection, you can sit back and watch while we resolve any issue presented.
Whether you’re using a Mac or PC, Remote Desktop Support provides customized services our clients need without the hassle of traveling or onsite visits. This virtual support method is very effective and convenient for our users.
Installation Assistance - Let our team of experts assist in the installation of your speech and voice processing software. Relax while we install, activate and register your software. Once installed, we will apply necessary software and firmware updates to insure you have the latest technology available. All of which is done online using Remote Desktop Support software.
Product Tour and Overview - A Product Tour and Overview gives users the best out-of-box experience by highlighting the essential features available within your speech and voice processing solution. A team member will save you the time of reviewing the user manual by explaining the core functionality of your solution and provide an overview to get you started with a fundamental understanding of your new workflow solution.

*** The Install Me package is designed for a personal installation for up to 60 minutes.